Vetster Reviews
(Rated by 1312 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
5.0
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.7
- Shipping & Delivery4.8
- Return Policy4.0
- Price & Quality4.6
- Customer Service4.4
Recent Customer Reviews (9)
Bente Steffensen
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Cecilie Lauridsen
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Luciano Spohn
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Zerbino Laliberté
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Gerald Hale
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Holly Oakes
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Melanie Achen
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Silja Skarphéðinsdóttir
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Theresa Aguilera
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Vetster Pricing
technician appointments
$30
veterinarian appointments
$55
Per Appointment
starting at $50
Vetster Plus Subscription
$11.49/month
VetsterRx Standard shipping
$0 - $4.99
VetsterRx Priority shipping
$3.99 - $6.99
VetsterRx 2 Business Days shipping
$12.99
VetsterRx 1 Business Day shipping
$19.99
Payment Methods
Accepted Payment Options:
Prices for items on Vetster.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Vetster credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Vetster Pros & Cons
Pros
1
24/7 Availability: Vetster offers round-the-clock access to licensed veterinary professionals via video, chat, and phone appointments.
2
Convenience: The platform allows pet parents to manage their pets' health from the comfort of their homes, making it ideal for those with busy schedules or pets that don't travel well.
3
Affordability: Vetster provides affordable options with flat rates for appointments, starting at $30 for technician appointments and $55 for veterinarian appointments.
4
Prescription Delivery: Vetster allows for the delivery of prescription medications to your home in two days or less, making the process seamless.
5
Personalized Care: The platform matches pet parents with vets in their area, fostering a veterinarian-client-patient relationship (VCPR) which ensures personalized care and medical record management.
6
Accessibility: Vetster works with over 6,000 licensed veterinary professionals, ensuring that pet parents can choose from multiple vets based on their area of focus and availability.
7
Employee Benefits: Vetster offers a valuable employee benefit by providing 24/7 access to online veterinary appointments, enhancing employee satisfaction and retention.
8
Video, Photos, and File Sharing: Vetster offers turnkey access to veterinary telehealth with video, photos, and file sharing.
9
Synchronous Virtual Care Visits: Allows for optimal communication between veterinarians and pet owners.
10
Streamlined Workflow: Vetster simplifies administrative tasks, such as scheduling and record-keeping, allowing veterinarians to focus on client care.
11
24/7 Access: Clients can access veterinary consultations at any time, reducing barriers to care.
12
Personalized Landing Pages: Clients can easily book appointments through personalized landing pages with photos, bios, and calendars.
13
New Revenue Stream: Providing telehealth services generates additional revenue for veterinary clinics.
14
Monetization of Uncompensated Services: Veterinarians can earn money for traditionally uncompensated services like follow-up appointments and wellness care consultations.
15
VetsterRx: Allows veterinarians to prescribe and manage prescriptions, including OTC medications and nutritional products, directly through the platform.
16
Convenient Prescription Fulfillment: Clients can purchase prescriptions and have them shipped directly to their homes.
17
Enhanced Employee Benefits: Offering Vetster to employees enhances their benefits package, leading to increased employee satisfaction and retention.
18
Positive Workplace Culture: Providing pet-friendly benefits like Vetster can reduce stress and anxiety among employees, improving workplace culture.
19
Intuitive Platform: Vetster is designed to be easy to use, with on-screen instructions and prompts to help veterinarians and clients navigate the platform.
20
Secure Record-Keeping: The platform includes veterinary-specific checklists and templates for efficient record-keeping, ensuring secure storage of medical records.
21
Ongoing Education: Vetster provides ongoing education through blogs and webinars to help veterinarians improve their telehealth skills.
22
Customer Support: The platform offers 24/7 customer support to address any questions or issues veterinarians may have.
CONS
1
Limited Hands-On Care: Vetster is not suitable for all pet health issues, particularly those requiring hands-on treatment. Some conditions may necessitate an emergency room visit.
2
Technical Challenges: Some pets may not be comfortable on camera, which can limit the vet's ability to fully assess the pet's condition during the appointment.
3
Cost Variability: The cost of appointments can vary depending on the veterinarian and the specific services required, which may not always be within the budget of all pet owners.
Vetster Features and Benefits
Features
24/7 Availability
Offers round-the-clock access to licensed veterinary professionals via video, chat, and phone appointments
Convenience
Allows pet parents to manage their pets' health from the comfort of their homes, ideal for busy schedules or pets that don't travel well
Affordability
Provides affordable options with flat rates for appointments, starting at $30 for technician appointments and $55 for veterinarian appointments
Prescription Delivery
Allows for the delivery of prescription medications to your home in two days or less, making the process seamless
Personalized Care
Matches pet parents with vets in their area, fostering a veterinarian-client-patient relationship (VCPR) which ensures personalized care and medical record management
Accessibility
Works with over 6,000 licensed veterinary professionals, ensuring pet parents can choose from multiple vets based on their area of focus and availability
Employee Benefits
Provides 24/7 access to online veterinary appointments, enhancing employee satisfaction and retention
Video, Photos, and File Sharing
Offers turnkey access to veterinary telehealth with video, photos, and file sharing
Synchronous Virtual Care Visits
Allows for optimal communication between veterinarians and pet owners
Streamlined Workflow
Simplifies administrative tasks, such as scheduling and record-keeping, allowing veterinarians to focus on client care
Personalized Landing Pages
Enables clients to easily book appointments through personalized landing pages with photos, bios, and calendars
New Revenue Stream
Provides telehealth services that generate additional revenue for veterinary clinics
Monetization of Uncompensated Services
Allows veterinarians to earn money for traditionally uncompensated services like follow-up appointments and wellness care consultations
VetsterRx
Allows veterinarians to prescribe and manage prescriptions, including OTC medications and nutritional products, directly through the platform
Convenient Prescription Fulfillment
Enables clients to purchase prescriptions and have them shipped directly to their homes
Enhanced Employee Benefits
Offering Vetster enhances employee benefits package, leading to increased satisfaction and retention
Positive Workplace Culture
Providing pet-friendly benefits like Vetster reduces stress and anxiety among employees, improving workplace culture
Intuitive Platform
Designed to be easy to use, with on-screen instructions and prompts to help veterinarians and clients navigate
Secure Record-Keeping
Includes veterinary-specific checklists and templates for efficient record-keeping and secure storage of medical records
Ongoing Education
Provides ongoing education through blogs and webinars to help veterinarians improve their telehealth skills
Customer Support
Offers 24/7 customer support to address any questions or issues veterinarians may have
100% Satisfaction Guarantee
PetMeds’ 100% Satisfaction Guarantee applies to VetsterRx Online Pharmacy services
Free Standard Shipping
FREE for orders over $49 (3-5 business days), excluding refrigerated items
Per Appointment Pricing
Starting at $50 USD for a single appointment, billed at marketplace rates
Vetster Plus Subscription
$11.49/month, including unlimited live chat with veterinary professionals, 4 video appointments per year, and access to VetsterRx for prescription medications